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About EastLink and payment options
EastLink payment options
Find out about the three main toll payment options offered by EastLink. Accounts issued by other tollway operators may also work on EastLink - check with the tollway operator.
Tolls
Tag installation instructions
Your tag should beep each time you pass under a tolling gantry.
One tag beep means your tag has been detected correctly. No action required.
Three tag beeps means your account balance is low. It's time to make a top up payment.
Four tag beeps means your account has been suspended. You need to buy an EastLink trip pass to pay for your EastLink trip. You must also separately make sufficient payment on your account to reactivate it for future trips. (If you hear four tag beeps on another tollway, e.g. CityLink, you need to contact that tollway operator to buy the appropriate pass for that tollway, e.g. contact Transurban Linkt to buy a CityLink pass.)
No tag beeps means your tag may be faulty or may not be correctly installed in your vehicle. For tag faults, contact your tolling account provider.
More information about tags and what to do if your tag is not beeping.
Installing an EastLink tag
How to install an EastLink tag in your vehicle. The vehicle also needs to be added to your EastLink account.
Understanding tag beeps
EastLink tags beep when passing each toll point. Find out what the beeps mean and what you may need to do when you hear them.
Removing an EastLink tag
How to remove an EastLink tag from your vehicle. Remember to remove the vehicle from your EastLink account if you have sold it.
Customer service agreements
The following Customer Service Agreements were updated on 6 January 2020 to include reference to the EastLink Customer Advocate:
