Positions Vacant

We are seeking one IT Security Specialist (full time).

The IT Security Specialist is responsible for providing advice and guidance on Information Technology and Operational Technology security, including the design and implementation of security controls. The IT Security Specialist will contribute to the delivery of the security program and the continual improvement of ConnectEast’s security posture, including adherence to Payment Card Industry Data Security Standards and protection of customer data in accordance with the Privacy Act (as amended from time to time). The IT Security Specialist will ensure that employees understand and adhere to necessary policies and procedures to maintain information security.

Key responsibilities include:

• Assist in maintaining compliance with Payment Card Industry Data Security Standards

• Provide technical advice and guidance on security controls for IT/OT systems and networks

• Drive continuous improvement in cyber security by identifying areas of risk

• Identify and prepare detailed security requirements for projects

• Conduct internal security compliance audits; provide recommendations to mitigate identified issues

• Assist in preparation for external compliance audits and evidence collection

• Assist in simulated security crisis management exercises, red teaming and phishing campaigns

• Assist in preparing business cases and statements of work for security projects

• Evaluate and provide recommendations for security products and solutions

• Promote a security awareness culture through regular reminders, updates and insights; Develop security awareness training material; Conduct occasional training sessions on a selected topic

• Remaining current with cyber security technology, practices and key threats to provide informed decision-making and minimise cyber security incidents

• Create security policies, standards and procedures

• Assist in troubleshooting security issues including root cause analysis and strategies to minimise future events

• Assist with user testing (Security related) as required

• Understanding of vulnerability assessments and penetration testing and advising on resolution and mitigation

• Conduct research on emerging threats, provide guidance on security products, services and standards to protect our systems, networks and data

• Undertake cyber security risk assessments; analyse business impacts and exposure based on emerging security threats, vulnerabilities and risks

For details about this position, including how to apply, please read the following:

IT Security Specialist - Employment Information Kit

We are seeking one End User Support Engineer (full time).

The End User Support Engineer is responsible for providing technical service and support to all EastLink departments and staff for all Information & Technology (ICT) systems in use by the company.  This role is responsible for ensuring the smooth operation and production support of EastLink’s telephony system and its associated subsystems which includes:

• Assessing and evaluating desktop incidents and problems for root cause analysis and correct resolution.

• Diagnosis, resolution and implementation of solutions to reported issues encountered by users in the Applications environment.

• Diagnosis, resolution and implementation of solutions to reported issues encountered by users and work with third parties to deliver telephony support (including IVR).

The primary purpose of the End User Support Engineer is to:

• Liaise with vendors and business owners on the installation of bug fixes, installation/testing of patches, version upgrades and on application issues to ensure the best possible outcome for the business.

• Liaise with Managed Service providers and vendors to ensure all infrastructure is maintained at the required firmware/operating system to ensure full vendor support.

• Adhere to Change Management guidelines and to ITIL standards for ticket management & resolution.

• Adhere to Problem Management, investigate problems to determine root cause and ensure required changes are implemented as required and lessons learned documented.

• Ensure PC builds adhere to established procedures and undergo thorough testing and validation before being handed over to staff.

• Ensure all Desktop Support documentation is updated and current.

• Develop and maintain system documentation per agreed standards.

• Work with the business to determine specific requirements for enhancements to the desktop, applications, telephony system and/or subsystems.

• Assist in user account administration.

• Provide after-hours production support as required.

• Participate in the planning, development, implementation and maintenance of appropriate Disaster Recovery and Business Continuance Plans for all critical systems.

• Ensure backup and emergency-related processes and procedures are in place for the telephony environment to minimise the potential for error or data loss.

For details about this position, including how to apply, please read the following:

End User Support Engineer - Employment Information Kit

We are seeking one Environmental & Sustainability Coordinator (full time).

About the role:

As the Environment & Sustainability Coordinator, you will manage and contribute to our environmental projects while implementing and delivering sustainability initiatives that support our sustainability goals. You will ensure compliance with Climate Related Financial Disclosure requirements and oversee public sustainability reporting and investor disclosure processes. Reporting to the General Manager, you will have the authority to initiate actions consistent with corporate policy and strategic direction.

Key responsibilities:

• Field Works: Manage projects, conduct audits, and resolve environmental incidents.

• Government and Regulators: Manage EPA licence conditions and relationships with regulatory bodies.

• External Reporting: Collect data for disclosures, prepare sustainability reports, and respond to investor requests.

• Climate Risk Management: Manage the Climate Risk and Opportunity Register and support climate risk activities.

• Sustainability Strategy: Assist in achieving goals, manage risks, and develop strategies.

• Internal Engagement: Promote sustainability and deliver information programs to staff.

Qualifications:

• Tertiary qualification in Environmental Science, Sustainability, or related discipline.

• ISAP accreditation is desirable.

For details about this position, including how to apply, please read the following:

Environmental & Sustainability Coordinator - Employment Information Kit