Help Videos
Topics include:
EastLink payment options
How to install a tag, understanding tag beeps and removing a tag
Image processing fees and how to avoid them
Setting up two factor authentication for your EastLink account
Updating payment options for your EastLink account
Reasons for receiving an EastLink toll invoice
Nominating an EastLink toll invoice to another person
EastLink payment options
Find out about the three main toll payment options offered by EastLink. Accounts issued by other tollway operators may also work on EastLink - check with the tollway operator.
Installing an EastLink tag
How to install an EastLink tag in your vehicle. The vehicle also needs to be added to your EastLink account.
Understanding tag beeps
EastLink tags beep when passing each toll point. Find out what the beeps mean and what you may need to do when you hear them.
Removing an EastLink tag
How to remove an EastLink tag from your vehicle. Remember to remove the vehicle from your EastLink account if you have sold it.
Image processing fees
Find out about image processing fees that are charged to your EastLink account when a tag is not detected, and what you can do to avoid them.
Setting up two factor authentication for your EastLink account
Find out how to set up two factor authentication for logging in to your EastLink account, and why it is required.
Updating payment options for your EastLink account
Find out how to update the payment options for your EastLink account.
Reasons for receiving an EastLink toll invoice
If you have received an EastLink toll invoice unexpectedly, this video explains the main reasons.
Nominating an EastLink toll invoice to another person
If you have received an EastLink toll invoice but you weren't the driver at the time of the EastLink trip, find out how to nominate the driver.
