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Customer Advocate
The EastLink Customer Advocate can review a complaint outcome If you have had a complaint with EastLink and are not satisifed with the outcome, you can contact the EastLink Customer Advocate to request a review of the complaint outcome. About the EastLink Customer Advocate The EastLink Customer Advo...
Help Me Choose
If you travelled on EastLink within the last three days, then it's not too late to pay for your trip with one of these options: Buy one EastLink trip pass for each trip made by the vehicle Open a new EastLink tag account or EastLink non-tag account ensuring you link the vehicle to the new EastLink a...
EastLink sponsors Shine a Light on Road Safety walk
Join Amber Community for the 10th anniversary Shine a Light on Road Safety walk at Albert Park Lake on Sunday 7 May 2023, starting at 10 am. In addition to the walk, you can challenge yourself, friends, family and workmates to fundraise your way for the entire month of May and make a difference in r...
EastLink Sustainability Report for FY24
The EastLink Sustainability Report for FY24 can be downloaded below. The report highlights our commitment to environmental responsibility, safety, employee development, and customer service as the operator of EastLink. This year, we reduced our greenhouse gas emissions from 5,690 tonnes CO2-e to 5,0...
EastLink sponsors Shine a Light on Road Safety campaign (community walk & wheel Sun 4 May)
Shine A Light On Road Safety campaign Community Walk & Wheel on Sunday 4 May Albert Park Lake, Melbourne EastLink is a sponsor of the Shine A Light On Road Safety campaign. Amber Community’s Shine A Light On Road Safety campaign kicks off with the highly anticipated community Walk & Wheel at Albert ...
Complaints
Making it right when things go wrong Despite our best intentions, there may be occasions when you are not entirely satisfied. We respect your right to complain and we approach these situations as opportunities for us to learn from your experience and improve our service. If you have a problem we wou...
EastLink sponsors The Waterfront Festival 2023
The Waterfront Festival will be held at Frankston Waterfront on Saturday 18 February (12pm-10pm) and Sunday 19 February (12pm-8pm). The Waterfront Festival is an epic summer celebration held in February, which kick-starts Frankston City's annual event calendar. Over two jam-packed days, the festival...
Get Started
Please read before continuing 'Get started' is a new feature to help visitors to our website. Provide your vehicle's details (licence plate number, state of registration and class) and our website will find: any outstanding toll invoices for the vehicle any unused trip passes for the vehicle whether...
Buy Trip Pass
You must read this before continuing (the continue button is at the foot of the page): Do NOT buy a trip pass if your vehicle or rental vehicle has a valid tag installed. The EastLink trip will always be charged to the valid tag. If your vehicle is NOT a rental vehicle, a trip pass can be purchased ...
EastLink completes upgrade of street lights to LED technology
The EastLink team has completed the upgrade of street lights, by removing the existing High Pressure Sodium (HPS) luminaires and installing new LED luminaires. Over the past six months, a total of 1,424 new LED luminaires were installed progressively along the length of EastLink (including the ramps...
EastLink sponsors South Side Festival 2024, Frankston (10-19 May)
South Side Festival Friday 10 May to Sunday 19 May Frankston EastLink is the Festival Partner. Transform perceptions, Frankston is more than a pretty beach! South Side Festival is ten days of adventure in Frankston to satisfy all your creative cravings. Thought provoking and exciting performances. R...
Tunnel maintenance schedule (2025)
The EastLink tunnels are closed periodically for scheduled maintenance works. These works are essential to maintain the high safety standard of EastLink. The following tunnel closures are currently planned: Saturday night 17 May 2025 (8pm-7am) Saturday night 16 August 2025 (8pm-7am) Saturday night 1...
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